Privacy Policy

Privacy Policy

As licensed tour agency IDVA TRAVEL, we respect your privacy and strive to protect your personal information. The Privacy Policy describes how we collect, use, disclose, and protect the information you provide when using our website, www.idvatravel.com. By accessing or using our website, you agree to the terms of the Privacy Policy.

1. Information We Collect 

1.1 Personal Information: When using our website, we may collect certain personal information such as your name, email address, and phone number. We collect this information when you voluntarily provide it to us, for example, when creating an account, making a reservation, or contacting our customer support. We guarantee that we do not disclose this information to third parties.

1.2 Log Data: Like many other websites, we collect information that your browser sends when you visit our website. This may include your IP address, browser type, referring/exit pages, operating system, date and time stamps, and actions taken on the site. We use this information to analyze trends, administer the site, track user actions, and gather demographic information. However, we will not disclose this information to third parties.

2. Use of Information: 

We use the collected information for various purposes, including:

- Providing and improving our services

- Processing and confirming reservations

- Responding to your inquiries and requests

- Sending administrative and promotional emails

- Customizing your interaction with our website

- Analyzing and monitoring website usage and trends

- Detecting and preventing fraudulent activities

- Complying with legal obligations

3. Disclosure of Information: 

3.1 We may disclose information to third parties with the customer's consent in the following circumstances:

- With your consent

- To provide requested services such as hotel reservations or tour bookings

- When required by law or in response to a valid legal request

3.2 We may also share aggregated or anonymized information that does not personally identify you for marketing, advertising, research, or other purposes.

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

4. Changes to the Privacy Policy: 

4.1 We may update the Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website. We recommend periodically reviewing this Privacy Policy for any changes.

5. Contact Us: 

5.1 If you have any questions, concerns, or requests regarding the Privacy Policy or the processing of your personal information, please contact us at +90 543 184 50 46.

By using www.idvatravel.com, you acknowledge that you have read, understood, and agree to the principles described in this Privacy Policy. IDVA Travel will always securely store your personal information and will not share it with third parties, except for government officials who may require it.